WHO
A: Who are you?
Answer: We are Foshan Sendeline home supplies Co., LTD, We are focus on to be the best home appliances supplier in the world.
B:Who is your biggest boss?
Answer: Our customers!
WHY
A:Why choose our company?
Answer:1,Own manufacture industry with all kinds of product sourcing services. Provide you excellent buying trip.
2,Cooperate with design center which provide you specially products can not copy.
3,Almost 10 years experience of working team in furniture business, provide you sufficient buying support.
B:Why don’t provide your test certificate for each product?
Answer: The test certificate will be provide only if you need to have the testing. But we can provide the test certificate for some
of spare parts like mechanism, caster,gas lift and so on.Also when we say the goods can pass some due certificate,That means the quality is enough to meet with the requirement of testing rules If you need to get a certificate for products.
First you need to pay the testing money,then we will send the goods to test service company like TUV,LGA,BV and so on.
C:Why not ship the goods within one week?
Answer:We are not prepare stock for our goods. Only we will prepare the stock for common spare parts.
D:Why we ask you to provide detail information?
Answer:We want to act quickly after we receive inquiry, the detail information will be a great effect on the cost calculation when we received your inquiry.
WHAT
A:What kind of team in your company?
Answer:We have at least four professional senior manager who will offer you right; excellent buying advice, and many girls and boys which is full of power to make a good buying service to you.
B:What is your company motor?
Answer:Better price-Better quality-Better service!
C:What is your main product range?
Answer: The furniture is our main product range like chair, office chair, recliner sofa, sofa,recliner ,children recliner,bar chair,dining chair,metal chair and so on.
WHEN
A:When will be the best time to cooperate with us?
Answer:when you need good price,quality, service supplier.
B:When you got no reply from our sales, what is to be done next?
Answer: You can sent email directly to our after sale service. When we received you claims,we will process it immediately within 8am-6pm everyday.
C:When we will adjust our quotation price?
Answer:1,The valid time of quotation.
2,The cost of original material rised up which beyond of control.
3,The exchange rate changing
